Support

Support

When entering into the contract for subscription services, our company offers software support to our customers.

Software support is a process of software improving, optimizing and troubleshooting  after such was transferred to operation.

Software support includes:

• Implementation of new, and improvement of existing, functionality for increasing convenience of use and applicability of the software (creation of new report forms, documents, calculation algorithms, additional system settings etc.);
• Technical support (troubleshooting at the level of program code);
• User support, consultations via e-mail and telephone.
• Personnel training – fast training of new employees and advanced training of existing employees.
• If necessary, checking the information system for authenticity and correctness of the entered data.

Our company offers flexible workschedule customized exactly for your company, to include all-day support.

Shifting to recurrent support allows for maximum customization of the application for user requirements, for efficient use of the application functionality, and prevents the possibility of occurrence of problems in the future.